Frequently Asked Questions
Everything you need to know about shopping with ODs Designer Clothing.
Are all products sold on ODs Designer Clothing authentic?
Yes, we are an authorized stockist for every brand we carry. All items are 100% genuine and sourced directly from the fashion houses and their official distributors.
What are your shipping options and delivery times?
We offer standard and express delivery options. UK orders typically arrive within 1-3 working days. International shipping times vary by location, usually ranging from 5-10 working days.
How do I return an item if it doesn't fit?
We offer a 14-day return policy. Items must be in their original, unworn condition with all designer tags attached. You can initiate a return through our online portal or by visiting our retail store.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment solutions such as Klarna, Clearpay, and PayPal.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
Do you offer a size guide for different designer brands?
Yes, because designer sizing can vary, we provide a specific size guide on each product page to help you find the perfect fit based on the brand's unique measurements.